Setting Up Account Mapping

This guide walks you through configuring how your Stripe transactions map to your QuickBooks chart of accounts.

Overview

Before SyncFast can automatically book your Stripe payouts, you need to tell it which QuickBooks accounts to use for each type of transaction. This includes:

• Revenue accounts — for sales and refunds
• Expense accounts — for Stripe fees and chargebacks
• Asset accounts — for your Stripe deposit account

Required QuickBooks Accounts

You'll need the following accounts in your QuickBooks chart of accounts before you begin:

Transaction Type	Suggested Account Type	Example Account Names
Sales Revenue	Income	Sales Income, Service Revenue, Product Sales
Refunds	Income (contra-revenue)	Refunds, Sales Returns, Customer Refunds
Processing Fees	Expense	Payment Processing Fees, Merchant Fees, Stripe Fees
Chargebacks	Expense	Chargeback Losses, Disputed Transaction Fees
Other Fees	Expense	Other Stripe Fees, Miscellaneous Fees
Stripe Deposit	Bank or Other Current Asset	Business Checking, Stripe Deposit, USD Checking

Creating Accounts in QuickBooks

If you don't have these accounts set up yet:

1. Log in to QuickBooks Online
2. Go to Accounting → Chart of Accounts
3. Click New to create each account:
   • For revenue accounts: Select Income as the account type
   • For expense accounts: Select Expense as the account type
   • For the deposit account: Select Bank or Other Current Asset

TIP

You can name these accounts whatever makes sense for your business. SyncFast will let you select from your existing accounts—no special naming conventions required.

Syncing Your QuickBooks Accounts

After creating accounts in QuickBooks (or if you already have them), you need to refresh the account list in SyncFast:

1. Go to Settings → Account Mapping in your SyncFast dashboard
2. Click Refresh Accounts (if you see "No accounts synced yet")
3. Wait a few seconds for the sync to complete

Before Syncing

When you first open Account Mapping, you'll see the empty state:

Click Refresh Accounts to pull your QuickBooks chart of accounts into SyncFast.

After Syncing

Once synced, you'll see your available accounts and can begin mapping:

INFO

The refresh pulls your current chart of accounts from QuickBooks. If you add new accounts later, you'll need to refresh again to see them.

Mapping Stripe Categories to QuickBooks

Once your accounts are synced, you'll see dropdowns for each Stripe transaction type:

Click any dropdown to see your available QuickBooks accounts, organized by account type (Bank, Income, Expense, etc.).

1. Stripe Deposit Account

The bank account where Stripe deposits your payout funds.

• What it does: Receives the net payout amount from Stripe after fees and refunds are deducted
• Why it matters: The net amount of each payout will be booked to this account, making it easy to match against your bank feed
• Account type: Bank or Other Current Asset

2. Sales Revenue

Where your gross sales from Stripe charges are recorded.

• Maps to: Your primary income account for sales
• Example: "Sales Income" or "Service Revenue"

3. Refunds

Offsets revenue when customers are refunded.

• Maps to: A revenue account (often the same as sales, or a separate contra-revenue account)
• Example: "Refunds" or "Sales Returns"

4. Processing Fees

Records Stripe's per-transaction fees (typically 2.9% + 30¢).

• Maps to: An expense account
• Example: "Payment Processing Fees" or "Stripe Fees"

5. Chargebacks

Tracks losses from disputed transactions ruled against you.

• Maps to: An expense account
• Example: "Chargeback Losses" or "Dispute Fees"

6. Other Fees

Captures miscellaneous Stripe fees like Radar, billing, or international fees.

• Maps to: An expense account
• Example: "Other Stripe Fees" or "Miscellaneous Fees"

Saving Your Mappings

After selecting accounts for each category:

1. Review your selections
2. Click Save Changes
3. Your mappings take effect immediately for all future syncs

WARNING

Changes only apply to future payouts. Previously synced transactions are not affected.

Example Configuration

Here's a typical setup for a small business:

Stripe Category	QuickBooks Account	Account Type
Stripe Deposit	Business Checking	Bank
Sales Revenue	Sales of Product Income	Income
Refunds	Refunds Given	Income
Processing Fees	Merchant Account Fees	Expense
Chargebacks	Chargeback Losses	Expense
Other Fees	Other Stripe Fees	Expense

Troubleshooting

"No accounts available" in dropdown

• Make sure you've clicked Refresh Accounts after connecting QuickBooks
• Verify the accounts exist in QuickBooks and are marked as Active
• Check that account types match (e.g., revenue accounts for revenue mapping)

Account doesn't appear after creating in QuickBooks

• Click Refresh Accounts again
• Wait 30-60 seconds—there may be a brief delay
• Ensure the account is active in QuickBooks

Need to change mappings later

You can update mappings at any time:

1. Go to Settings → Account Mapping
2. Change any dropdown selection
3. Click Save Changes

Next Steps

Once account mapping is configured:

• Enable auto-sync to start automatic booking
• Learn about account routing for complex multi-entity setups
• Review the reconciliation guide to verify your books are accurate